CUSTOMER STORY8 MIN READ

How St. Aurel Hospital cut OR time by 18%.

HOSPITALSt. Aurel Hospital, Hamburg
SIZE640 beds · 3 ortho ORs
PROGRAMVeyra ARC since 2024
CASES1,420 robotic TKA
PHOTO · ST. AUREL OR TEAM REVIEWING A PLAN, WIDE, NATURAL LIGHT
OR TIME PER CASE 11292min Skin to skin, mean
LENGTH OF STAY 2.92.1days Inpatient, mean
WAITING LIST 146weeks Referral to surgery
LISTS PER MONTH 912 +3 without a new OR
Before: 12 months pre-adoption (n = 612). After: months 7–18 (n = 808). St. Aurel Registry 2025 · illustrative. Individual results may vary.
01 — Q1 2024

The bottleneck was the OR, not the surgeons

St. Aurel’s orthopedic department had a 14-week waiting list for knee replacement and no budget for a new operating room. The team needed capacity, not more rooms.

“We didn’t need to operate faster. We needed to stop losing time to variability.”Dr. Amara Okafor, Head of Orthopedic Surgery

An internal audit found that most of the variance in case time came from intraoperative decisions: implant sizing, gap balancing and repeated trialing.

02 — Q2 2024

A six-month evaluation, with exit criteria

Instead of a capital decision up front, the hospital joined Veyra’s clinical evaluation program, with success criteria agreed in advance: skin-to-skin time, length of stay and surgeon-reported workload.

Finance chose pay-per-procedure for the evaluation period, to keep the program off the capital budget until the data was in.

PHOTO · FINANCE AND CLINICAL LEADS REVIEWING CRITERIA
Evaluation criteria were set before the first case.
03 — Q3 2024

First case in 84 days

Installation and IT integration took four weeks. Two surgeons and eight OR staff completed Academy certification, and the first case was proctored on day 84.

“The planning session the night before is now the most useful meeting of our week.”Sr. Lena Hofmann, OR Lead Nurse

Case times were longer for the first 20 cases, as expected, and then fell below the conventional baseline.

04 — Q2 2025

18% less OR time, 0.8 fewer days in hospital

Over months 7 to 18, mean skin-to-skin time fell from 112 to 92 minutes, and length of stay from 2.9 to 2.1 days. That capacity added 3 knee lists a month without a new room.

The hospital converted to a capital purchase in month 9, with a lease structure for the second system.

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