24/7 hotline

KEEL MANAGED IT

IT that just works. Quietly.

Workplace, cloud, patching, backups and a helpdesk that picks up. Run by the same team that runs our SOC.

Get a quote in 2 minutes

01 / WHAT WE RUN

Five things you stop worrying about.

WORKPLACE

Managed workplace

Laptops, Microsoft 365 and identity, set up and secured from day one.

Zero-touch deployment

CLOUD

Cloud

Azure and AWS operations, cost control and hardening.

German regions only

BACKUP

Backup

Immutable, offline, tested every month.

12 / 12 restores passed*

PATCH

Patching

OS and third-party apps, staged rings, reported weekly.

96% within 14 days*

HELPDESK

Helpdesk

Phone, portal and on-site, in German and English.

Median answer 00:00:42*

02 / BACKUPS WITH TESTED RESTORES

A backup is only a backup once it's been restored.

Immutable, offline copies in two German data centers. Every month we restore a random sample and send you the log.

03 / HELPDESK SLAs

A person answers. Within the time we promise.

PRIORITY EXAMPLE RESPONSE MEASURED Q2
P1 · Business down Nobody can work, server outage ≤ 00:15, 24/7 00:06
P2 · Team blocked Department printer, VPN down ≤ 01:00 00:22
P3 · Single user Laptop issue, password reset ≤ 04:00 00:48
P4 · Request New starter, software install next business day 05:10

Medians, business hours Mon–Fri 07:00–19:00 CET; P1 24/7 · illustrative

04 / ONBOARDING

Switched over in 30 days, without a dark Monday.

  1. Day 1

    Kickoff & inventory

    Assets, accounts, contracts, pain points.

  2. Day 5

    Security baseline

    MFA, EDR and backups first. Always.

  3. Day 12

    Documentation

    Your network, written down and handed to you.

  4. Day 20

    Parallel run

    We shadow your current provider.

  5. Day 30

    Go-live

    Helpdesk number switches over.

05 / PRICING

Per user, per month. Calculate it yourself.

Modules

YOUR MONTHLY PRICE · EXCL. VAT

€3,200

€40.00 per user · volume discount from 100 users

Get a quote

Monthly cancellation after 12 months. Onboarding fixed at one month's fee. Illustrative prices.

WARD Kit · D06